Officially launched, the existence of WhatsApp Business helps many online goods sellers in their day-to-day transactions.
Although it was launched a few days ago, there are still many people who do not understand how to use this application properly.
So like whether to use WhatsApp Business that can benefit you? First of all understand what it is Whatsapp Business.
Whatsapp Business is a short messaging platform that allows entrepreneurs to be more communicative with their customers.
In contrast to WhatsApp Messenger, WhatsApp Business can additionally add mobile numbers can also add office numbers or home numbers into the application.
Meanwhile, to ensure the authenticity of its users, the owners of WhatsApp Business must perform data verification. After that, on their account there will be a green check marking that the account has been verified.
Then how easy can the user feel in using this application?
one, users can set auto-replies if they get the same questions from consumers. This setting can also be used to send automated messages when welcoming new customers.
In addition, users can also view statistics of messages sent and received. So it can be used as data which of course helps in planning future business.
Using this feature the user can also inform the company or business profile they have covering the hours of operation, official site and location, and can choose the available business categories.
Not only that, thanks to the feature labels, users can categorize certain incoming messages so that communication with consumers more organized.
see also picture in picture whatsapp