After the incident experienced by senior journalist Ilham Bintang because his account was broken into the SIM swap mode or exchanging SIM cards, the Indonesian Telecommunications Regulatory Agency (BRTI) will evaluate the mechanism for changing SIM cards at cellular operator outlets. Member of the ITRB Ketut Prihadi Kresna said that in the near future his party would hold a meeting with all cellular operators operating their businesses in Indonesia. Ketut said that there had always been periodic evaluations between cellular operators and regulators, but specifically now, the two parties planned to discuss Standard Operating Procedures (SOPs) applied by operators when customers would change SIM cards. It is planned that this telecommunications regulator meeting with all telecommunications service providers in the country will be held last week.
On this occasion, BRTI also provided input to cellular operators so that customers who wanted to replace SIM cards did not only rely on KTP as verification, but there were other comparative data. Breaking a bank account by taking the victim’s cellphone number as experienced by Ilham Bintang does not need sophisticated software. There are three stages of how a bank account break-in occurs, and each stage there is a gap that is exploited. Based on the analysis of Ruby Alamsyah’s digital forensic experts, Ilham Bintang is a victim of SIM swap fraud, which is fraud by utilizing the SIM card replacement mode.
The government is preparing a new policy related to the use of mobile phones in Indonesia. Later, the public is required to pair the IMEI of a cellphone with an MSISDN number or phone number if they wish to communicate through the device. There are three ministries that formulate these regulations, including the Ministry of Communication and Information Technology (Kominfo), the Ministry of Industry, and the Ministry of Trade. Until now Indonesia has not implemented the policy. Inversely proportional where abroad it is required from the beginning the installation of mobile phone IMEI with a telephone number. Rudiantara explained that in the past there was a policy so that the growth of the cellular industry was fast, so people could buy cellphones and buy SIM cards anywhere, so that growth was significant.
In addition, the benefits of this regulation according to the Minister of Communication and Information also have an impact on better trade system. That is, a black market cell phone (BM) which in terms of tax is not good, can be better. The Ministry of Communication and Information Technology (Kominfo) plans to tighten the SIM card registration process again. The latest, biometric data collection is likely to be the next requirement if the public wants to use cellular services.
Previously, the government had proposed conditions to cellular customers when he bought a starter card, namely by including the KTP Number and Family Card Number (KK). If later added with biometrics, then the community must validate it with fingerprints, face, or retina. Member of the Indonesian Telecommunications Regulatory Body (BRTI) I Ketut Prihadi Kresna said that the meeting with cellular operators regarding the use of biometrics for SIM card registration was still an early stage. Like the KTP and KK numbers, this biometric data is also recorded at the Directorate General of Population and Civil Registry (Dukcapil) of the Ministry of Home Affairs. The SIM card registration using biometrics is valid for prepaid and postpaid cellular services.
Ketut did not rule out the possibility of using biometrics for SIM card registration, changing existing rules. Besides that, they also discussed technical matters with Dukcapil. The Association of Indonesian Telecommunications Organizations (ATSI) responded to the discourse from the government about biomotives. In fact, there are mobile operators who have tested it. According to ATSI, the addition of SIM card registration requirements must also be taken into account from the readiness and readiness to carry out the process. The government plans to tighten the registration process for SIM cards using biometrics. What is the response of the Indonesian Telecommunications Providers Association (ATSI)?
Currently in the process of registering or using a SIM card, the public is required to include their KTP number and Family Card number. When coupled with verification with biometrics, the government believes it can avoid the misuse of customer data. ATSI Secretary General Marwan O Baasir said there were indeed cellular operators who were currently testing SIM card registration using biometrics. But, the amount is not much. Marwan said, ATSI suggested cellular subscribers to take selfies with their KTPs. As information, this method has actually been adopted by various financial technology services, aka fintech. Deputy Chairperson of the Indonesian Telecommunications Regulatory Agency (BRTI) Semuel Abrijani Pangerapan there is a possibility that the registration requirements will be applied in the future. However, the problem is the burden on cellular operators will increase because they have to provide biometric tools. The misuse of the SIM swap makes the government discourse to tighten the SIM card registration process using biometrics again. When is the implementation?
The Indonesian Telecommunications Regulatory Agency (BRTI) said that the use of biometric data when registering SIM cards, both prepaid and postpaid, when cellular operators can convince customers with valid. Previously, to validate a cell phone number, the government had implemented a policy that required a National Identity Card (KTP) number and Family Card number (KK).
Furthermore, said Ketut, to be able to believe in the validity of these customers, the best way is that prospective customers must come alone to the booth to register by bringing the completeness of the original population data. There are special notes when using biometric technology in the SIM card registration process, which is careful preparation. For example, Ketut explained, what type of biometric technology would be chosen (face recognition, iris recognition or finger print), how to procure the equipment.
Then, how about the readiness of the system, how is literacy / socialization to the community, how is the protection of personal data, how is it for customers who have not used a smartphone, and so on. He emphasized, the use of biometrics in the SIM card registration process is not the last option, but an alternative cellular operator to believe that the customer is “I am me”.